Welcome to JindalStays.com!
These Terms and Conditions outline the rules and regulations for using our hotel booking services through JindalStays.com (“the website”). By accessing or using our website, you agree to comply with these terms. Please read them carefully before proceeding.

1. Introduction

By accessing this website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our services. JindalStays.com reserves the right to modify these terms at any time without prior notice. Continued use of the website constitutes your acceptance of the updated terms.

2. Service Description

JindalStays.com provides an online platform for users to book hotels, resorts, and other lodging accommodations across Himachal Pradesh. Our service includes personalized hotel recommendations, negotiation of room rates with properties, and secure booking assistance.

3. User Eligibility

By using this website, you confirm that you are at least 18 years of age and have the legal capacity to enter into binding agreements. If you are booking on behalf of someone else, you are responsible for ensuring that they comply with these terms.

4. Booking Process

  • Personalized Assistance: Users may engage with our customer support team through chat or phone for hotel suggestions based on their preferences.
  • Final Price: JindalStays negotiates the best possible rate directly with the property and presents this final price to the user.
  • Confirmation: Once the user agrees to the terms of the booking, the reservation will be confirmed, and a confirmation email will be sent.
  • Accuracy: Users are responsible for providing accurate information during the booking process, including the correct dates, number of guests, and any special requirements.

5. Payment Policy

  • Payment Methods: JindalStays accepts major credit/debit cards, net banking, and digital wallets. All payments must be made through the secure payment link provided after booking confirmation.
  • Payment Timing: Full payment may be required at the time of booking or upon arrival at the property, depending on the property’s payment policy. This will be communicated to you during the booking process.

6. Cancellation and Refund Policy

  • Cancellation by the User: Cancellation policies vary by property and will be communicated to you at the time of booking. Any cancellations must be made through JindalStays or directly with the property in accordance with these policies.
  • Refunds: Refunds will be processed according to the cancellation policy of the specific property. JindalStays is not responsible for any non-refundable amounts or penalties imposed by the property.
  • Changes to Booking: Users may request changes to their booking (such as date changes) by contacting JindalStays, subject to the availability and terms of the property.

7. Liability

  • Property Information: JindalStays endeavors to ensure the accuracy of all information displayed about the properties, including photos, descriptions, and amenities. However, we do not guarantee the accuracy or completeness of such information, and users should confirm specific details with the property before booking.
  • Third-Party Responsibility: JindalStays acts as an intermediary between the user and the property. We are not responsible for the actual accommodation provided by the property, nor do we assume liability for any issues arising during your stay, including but not limited to property conditions, services, or disputes.
  • Service Availability: We strive to ensure that our services are available 24/7, but we cannot guarantee uninterrupted access due to technical issues, maintenance, or other unforeseen factors.

8. User Responsibilities

  • Compliance: Users are responsible for complying with the policies of the properties they book, including check-in/check-out times, conduct rules, and any additional fees.
  • Misconduct: JindalStays reserves the right to cancel bookings or deny service if a user is found to be engaging in inappropriate behavior, providing false information, or violating these Terms and Conditions.

9. Privacy and Data Protection

Your privacy is important to us. By using this website, you agree to the collection and use of your information as outlined in our Privacy Policy. We do not share your personal information with third parties except as required to process your booking or as mandated by law.

10. Intellectual Property

All content on JindalStays.com, including text, graphics, logos, images, and software, is the property of JindalStays or its content suppliers and is protected by copyright laws. You may not reproduce, distribute, or otherwise use any content from this website without prior written consent from JindalStays.

11. Prohibited Activities

  • Unauthorized Access: Users may not attempt to gain unauthorized access to any part of the website or interfere with its functionality.
  • Fraudulent Use: Using the website for fraudulent purposes, such as providing false information or making illegitimate bookings, is strictly prohibited and may result in the termination of your account.

12. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Himachal Pradesh, India.

13. Amendments

JindalStays reserves the right to modify or update these Terms and Conditions at any time. It is the user’s responsibility to review this page periodically for changes. Continued use of the website after changes are made signifies your acceptance of the updated terms.

14. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:
Email: contact@jindalstays.com
Phone: +91 8625 8625 43

By using JindalStays.com, you acknowledge that you have read, understood, and agreed to abide by these Terms and Conditions.

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