At JindalStays.com, we strive to provide our customers with the best possible service. However, we understand that plans can change. Below is our refund policy, which outlines the terms and conditions for cancellations and refunds:
1. Refunds for Cancellations Within 48 Hours of Check-in
- No refunds will be provided for any cancellations made within 48 hours of the scheduled check-in time.
2. Refunds for Cancellations Between 1 Week and 48 Hours Before Check-in
- For cancellations made between 1 week and up to 48 hours before the scheduled check-in, we will offer a 90% refund of the total booking amount.
3. Hotel-Specific Refund Policies
- Please note that refund policies may vary depending on the specific hotel or property. Some hotels may have stricter cancellation policies, which will be clearly communicated during the booking process. It is the customer’s responsibility to review the specific terms before finalizing the booking.
4. Refund Processing
- Once a cancellation is confirmed, the refund will be processed within 7-10 business days. The refund will be credited to the original mode of payment used for booking.
5. Non-Refundable Bookings
- Some bookings, especially during peak season or for promotional deals, may be marked as non-refundable. In such cases, no refunds will be issued regardless of the cancellation period.
By completing a booking with JindalStays.com, you acknowledge and agree to this refund policy. For any questions or assistance regarding cancellations, please contact our customer support team at contact@jindalstays.com or +91-8625-8625-43