At JindalStays.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you use our website and services. By accessing or using JindalStays.com (“the website”), you agree to the terms of this policy.
1. Information We Collect
We collect personal and non-personal information to provide you with the best possible experience when using our services.
- Personal Information: This includes details you provide when booking a hotel or contacting us for assistance, such as your name, email address, phone number, payment information, travel preferences, and other necessary details.
- Non-Personal Information: We collect non-identifiable information such as your IP address, browser type, device type, and usage data when you visit our website. This helps us improve website performance and provide relevant content.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Processing Bookings: Your personal details are used to process your hotel reservations, communicate with you about your booking, and provide customer support.
- Personalization: We use your preferences and booking history to offer personalized hotel recommendations and improve your experience on the website.
- Marketing Communications: If you opt-in, we may send you promotional emails and offers about hotel deals, discounts, or other services that may interest you. You can opt out of these communications at any time.
- Site Improvement: Non-personal data helps us monitor site traffic, improve functionality, and enhance the overall user experience.
- Security and Fraud Prevention: Your information is also used to detect and prevent any fraudulent activity or misuse of our services.
3. How We Share Your Information
We only share your personal information with third parties in the following circumstances:
- Hotel Partners: Your details are shared with hotels and lodging properties to finalize your reservation and ensure your stay meets your preferences. This includes sharing your name, contact details, and any special requests you’ve made.
- Service Providers: We may share your information with trusted third-party service providers that help us operate our website, process payments, or provide customer support. These providers are required to maintain the confidentiality and security of your information.
- Legal Requirements: We may disclose your information if required by law, court order, or government regulation, or if we believe it is necessary to protect the rights, property, or safety of JindalStays, our users, or others.
4. How We Protect Your Information
We take the security of your personal information seriously and implement appropriate technical and organizational measures to safeguard it. These measures include encryption, secure payment gateways, and restricted access to sensitive data.
However, please note that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.
5. Cookies and Tracking Technologies
JindalStays.com uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us recognize repeat visitors, understand usage patterns, and provide relevant content.
You can choose to disable cookies through your browser settings, though this may limit your access to certain features of the website.
6. Third-Party Links
Our website may contain links to third-party websites, such as hotel websites or travel partners. Please note that JindalStays.com is not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
7. Your Data Rights
You have the right to access, correct, or delete your personal information at any time. If you would like to review or update your data or withdraw your consent for us to use it, please contact us at privacy@jindalstays.com.
Additionally, you can:
- Opt-Out of Marketing: You can opt out of receiving promotional communications by following the unsubscribe link in any email or by contacting us.
- Request Data Deletion: You may request that we delete your personal information, subject to legal obligations.
8. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, such as processing bookings, providing customer support, and meeting legal obligations. Once your information is no longer needed, we securely dispose of it.
9. International Data Transfers
If you are located outside of India, please be aware that your personal information may be transferred to, and processed in, India, where our servers are located. By using JindalStays.com, you consent to the transfer of your data to India.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the “Effective Date” will be revised accordingly. Please review this policy periodically to stay informed about how we protect your data.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
Email: contact@jindalstays.com
Phone: +91-8625 8625 43
By using JindalStays.com, you acknowledge that you have read and understood this Privacy Policy and agree to our collection, use, and sharing of your data as described.